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Change Resistent (and an Oops Moment)

December 5, 2011


 

I am in Santiago Chile, working to introduce our product to Latin America.  Imagine how honored we were to be invited to present to one of the most well established and reputable Chilean companies in Santiago.  Like go-getters, we did exhaustive research, presented a polished pitch to demonstrate how our capabilities can enhance their core competitive strategy, and even kept the PowerPoint slides to a minimum (so considerate).  It wasn’t until after the presentation did we consider the fact that the other side may not speak English.  We were right.

The term “resisting change” suffers a bad rap because it connotes a deliberate effort to fight back.  But often times, a shift in our environment sneaks up on us (new technology, process restructuring, etc.) and we fail to “embrace change” simply because we haven’t noticed anything different yet.  Perhaps simply learning to notice what’s different is the key to continuous process improvement in the workplace.

Now, what about me scouring the city’s grocery stores just so I can recreate my traditional Thanksgiving turkey in Santiago?  Is that resisting change or embracing change?

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2 Comments leave one →
  1. Anonymous permalink
    December 6, 2011 4:05 pm

    Very interesting observation-as we all ‘resist changes” to some extent in our daily life.

  2. Steve R. permalink
    December 13, 2011 11:43 am

    I think the issue with resistance often arises when changes come along that are poorly planned, executed or communicated – or all three – not only when an individual decides to dig in his or her heels (although that does happen frequently).

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